NEED HELP?  YOU'RE NOT ALONE.

Rest assured, we all, from time to time, find ourselves in situations that are more than challenging to cope with. Reaching out can be the first step to getting through the process.

Breastfeeding

604-738-1912

Offers breastfeeding consultations, equipment rentals and purchases

La Leche League
604-520-4623

Provides support groups and telephone assistance for breastfeeding mothers

Motherisk
416-813-6780

Provides evidence-based information about the safety or risk of drugs, chemicals and disease during pregnancy and lactation. (This is a toll call to the Toronto call centre and callers may have to wait up to 10 minutes to speak to a counsellor)

Child & Family Health

HealthLinkBC Files are easy-to-understand fact sheets on a range of public health and safety topics. Most files are available in Chinese, English, Farsi, French, Korean, Punjabi, Spanish, and Vietnamese.

BC Health Services 811

8-1-1 is a free-of-charge provincial health information and advice phone line available 24 hours, 7 days a week in British Columbia. The 8-1-1 phone line is operated by HealthLink BC, which is part of the Ministry of Health. You can speak to a health services navigator, who can help you find health information and services; or connect you directly with a registered nurse, a registered dietitian or a pharmacist. Any one of these healthcare professionals will help you get the information you need to manage your health concerns, or those of your family.

BC Reproductive Mental Health Program

The BC Reproductive Mental Health Program is part of BC Children's Hospital and is located on the Children and Women's Hospital campus in Vancouver.

 

Caring Circle
604-947-9100

Bowen Island program which guides people to health information and education, and helps them to navigate the health care system.

HealthyFamilies BC

This is a one-stop online resource for health ad wellness information.  Healthy Families BC offers up-to-date articles, information, and practical tips.

Pacific Postpartum Support Society

604-255-7999

Support available Mon-Fri 10am-3pm (evening calls can be set up).  They provide phone support for moms and partners, weekly women's support groups, partner education sessions, community trainings and resource materials.  A Self-Help Guide For Mothers is available to order on the website.  Support is available during pregnancy and for anyone with a child under the age of 3 years old.  Clients must call PPPSS to register for any of their groups. (Some support in other languages available).

North Shore Community Mental Health Services

Hope Centre, 1337 St. Andrew's Avenue, North Vancouver

The central intake # is 604-984-5000.  A doctor's referral is required.

Pregnancy and Postpartum Supportive Treatment Group

Contact:  Early Years Public Health Nursing Team at 604-983-6754

This VCH treatment group is co-facilitated by a mental health clinician and public health nurse.

Public Health Nurses on the Early Years Team

604-983-6754

The on-call nurse is available weekdays (excluding Stats) from 8.30am - 4.30pm.

604-904-6200
2121 Marine Drive Street, West Vancouver, B.C. V7V 4Y2

  • Community Nutritionist
  • Post Partum Home Visits
  • Vaccinations
  • Dental
  • Environmental Health Inspector
  • Public Health Nurse On-Call Line (Monday to Friday 8am – 5pm): 604-983-6754

Crisis & Mental Health

Canadian Mental Health Association
The "Bounce Back Program" (available with referral) teaches effective skills to help adults overcome early symptoms of depression, and improve mental health.
Child and Youth Mental Health

#301 - 224 West Esplanade, NV.  Tel: 604-904-4300  

Specialised mental health treatment to children and youth (0-18), and their families, who are experiencing mental health symptoms.  An intake clinic is open Tues and Wed from 9am-12pm and 1-4pm.  No appointment is necessary.

Crisis Services
1-800-suicide or 1-800-2433.  A Vancouver based volunteer non-profit service for British Columbians.  Telephone crisis lines are available 24/7.
Here-to-help

Website of the BC Partners for Mental Health and Addictions information.

North Shore Community Mental Health Services

Hope Centre, 1337 St. Andrew's Avenue, North Vancouver

The central intake # is 604-984-5000.  A doctor's referral is required.

NS Crisis Services Support Line
604-987-3374

Parenting & Relationships

604-988-5281
#101-255 West 1st Street, North Vancouver

Parent Education Courses:

  • Group Parent Education Series
  • Group Parent Education Series
  • Parenting Tots and Preschoolers
  • Winning at Parenting
  • Shift Your Thoughts-Shift Your Moods (prenatal and postpartum)
  • Parent Child Mother Goose Program
  • Parenting Young Children-For Single Parents
  • Couples Group for couples who are experiencing difficulties in communication that may lead to emotional, psychological and physical abuse in the relationship
  • Understanding Me Respecting You: Support group for men who are abusive in their relationships

Hollyburn Family Services
604-987-8211

#104-267 West Esplanade, North Vancouver

  • Parent Education Series provides parents with guidance and support in the areas of child development, effective communication, positive parenting skills and family empowerment
  • Family Support Services works with family members in the home to support the successful resolution of interpersonal problems affecting the family unit; it is a flexible program that helps families create healthy home environments that allow children to grow and develop
  • Family Counselling can help identify personal issues and improve communication and relationships within the family
  • Separation Counselling can work together with other professionals involved with the family to help reach a mutual agreement
  • Individual Counselling helps with issues such as substance misuse, sexual abuse, relationships, parenting, domestic violence, grief and loss, post traumatic stress, health concerns and personal growth
  • Drug and Alcohol Counselling facilitates the process of communication, self-discovery and healing
  • Crisis Response Service is available to families or individuals within 24 hours of referral and offers a first response in crisis situations

Information Children
604-291-3548

Phone or email support, parenting workshops, divorce counselling and mediation referral

This is a non-profit support group of parents of multiple birth children serving the North Shore and surrounding areas in BC.
 

Development

Aboriginal Supported Child Development Program

604-985-7826

Provides culturally appropriate support services.

North Shore ConneXions Society
604-984-9321

1070 Roosevelt Crescent
North Vancouver

Provides ongoing support to families facing the challenges of raising a child with special needs.

North Shore Disability Resource Centre Association Infant Development Program
604-985-5371

3158 Mountain Highway, North Vancouver

This centre also offers:

  • Summer Programs for Children (ages 3-18)
  • Special Services to Children Program (ages 5-18)

North Shore Infant Development Program
604-986-1358

706 East 7th Street, North Vancouver

Provides support to families who are concerned about the development of their 0-3 year old child and assists parents to encourage their child’s progress.

North Shore Supported Child Development Program
604-988-0131

213 West 1st Street, North Vancouver

Supported Child Development (SCDP) is a community-based program that assists families of children with extra support needs to access inclusive child care that meets family needs.

So Sah Latch Health and Family Centre – Infant Development Program (Squamish Nation)
604-985-7826

422 West Esplanade, North Vancouver

Provides primary care health services and community based mental health and addiction supports to the Squamish First Nation

Tsleil Waututh Infant Development Program (Burrard Nation)
604-929-0693

3036 Takaya Drive, North Vancouver

West Vancouver Community Health Centre (Vancouver Coastal Health)
604-904-6200

2121 Marine Drive Street, West Vancouver, B.C. V7V 4Y2

  • Child development
  • Speech and Language Pathologist (Brochure available)
  • Community Nutritionist and Dietician
  • Dental Health
  • Post Partum Home Visits
  • Breastfeeding Support
  • Vaccinations
  • Well Baby Clinics
  • Tobacco Reduction
  • Public Health Nurse On-Call Line (Monday to Friday 8am – 5pm): 604-983-6754

Family Violence

604-985-4111
321 Seymour Boulevard, North Vancouver

  • Family Intervention and Prevention Programs
  • Case Management
  • Family Therapy
  • Aboriginal Head Start
  • Pre/Post Natal
  • Child and Youth Support
  • So Sah Latch Family House
  • Income Assistance
  • Prevention and Community Awareness

Battered Women’s Support Services
604-687-1867

Provides information, one-to-one support, advocacy, counselling, referrals, and a variety of support groups for women who have experienced relationship violence

Family Services of the North Shore
604-988-5281

#101-255 West 1st Street, North Vancouver

  • Counseling for women who are managing the effects of relationship abuse on themselves and their children
  • Counseling for children living with violence and abuse
  • Parenting Young Children-For Single Parents
  • Couples Group for couples who are experiencing difficulties in communication that may lead to emotional, psychological and physical abuse in the relationship
  • Understanding Me Respecting You: Support group for men who are abusive in their relationships

Hollyburn Family Services
604-987-8211

#104-267 West Esplanade, North Vancouver

  • Crisis Response Service is available to families or individuals within 24 hours of referral and offers a first response in crisis situations
  • Parent Education Series provides parents with guidance and support in the areas of child development, effective communication, positive parenting skills and family empowerment
  • Family Support Services works with family members in the home to support the successful resolution of interpersonal problems affecting the family unit; it is a flexible program that helps families create healthy home environments that allow children to grow and develop
  • Family Counselling can help identify personal issues and improve communication and relationships within the family
  • Separation Counselling can work together with other professionals involved with the family to help reach a mutual agreement
  • Individual Counselling helps with issues such as substance misuse, sexual abuse, relationships, parenting, domestic violence, grief and loss, post traumatic stress, health concerns and personal growth
  • Drug and Alcohol Counselling facilitates the process of communication, self-discovery and healing

Ministry of Children and Family Development for North and West Vancouver
604-981-0008

#304-221 West Esplanade, North Vancouver

  • Child Protection
  • Aboriginal Services
  • Child and Youth Mental Health
  • Early Childhood Development
  • Children and Youth with Special Needs
  • Foster Care, Adoption and Childcare
  • Other Services for Children and Youth

North Shore Crisis Services Society
604-987-0366

#119-255 West 1st Street, North Vancouver

  • Women’s 24-hour Support Line 604-987-33744
  • For 24-hour information and support in other languages, call VictimLINK at 1-800-563-0808
  • Sage Transition House
  • Referrals and Support
  • Outreach Services Program
  • Multicultural Outreach Services Program
  • Adolescent and Children’s Empowerment Program (Children ages 3-18 who witness abuse)
  • Women and Children’s Counseling

Finances

604-433-2218

The program provides eligible low-income, working families with cash assistance to help with their monthly rent payments. To qualify, families must have a gross household income of $35,000 or less, have at least one dependant child, and have been employed at some point over the last year.

Bowen Island Housing

Bowen Island Municipality’s affordable housing program is designed to produce non-market housing units for purchase at below-market prices for qualified prospects. As part of this program, the municipality maintains an affordable housing waitlist.

Disability Alliance of BC
604-875-0188

#204-456 West Broadway, Vancouver

This coalition works to secure the necessary income supports for people with disabilities to live with dignity, and increase their ability to participate and contribute in their communities.

Online Help Sheet publications cover a range of topics for low-income people with disabilities including legal rights and responsibilities regarding provincial disability benefits.

Family Services North Shore Christmas Bureau
604-988-5281

Suite 203-1111 Lonsdale Avenue, North Vancouver, BC V7M 2H4

We offer support to low-income families and individuals, living in North and West Vancouver and Bowen Island, during the holiday season

Food Bank – Bowen Island United Church (Annex)
604-947-9382

1120 Miller Road, Bowen Island

The Food Bank is open 24 hours a day and you can select whatever you need.

Ministry of Children and Family Development for North and West Vancouver
604-981-0008

#304-221 West Esplanade, North Vancouver

Travel Assistance

Travel discounts (includes using BC Ferries) are available for BC residents who must travel for non-emergency medical services that are not available in their own community, and whose travel expenses are not covered by third party insurance or other government programs.

Separation & Divorce

604-775-0856

  • Parenting after Separation Programs (some programs held in North Vancouver)
  • Parenting after Separation
  • Finances after Separation
  • Reducing Conflict after Separation
  • Aboriginal Parenting after Separation
  • Kids in the Middle (Aboriginal)

Family Services of the North Shore
604-988-5281

#101-255 West 1st Street, North Vancouver

Parenting Young Children Program–for Single Parents

Hollyburn Family Services
604-987-8211

#210-255 West 1st Street, North Vancouver

  • Separation Counselling can work together with other professionals involved with the family to help reach a mutual agreement
  • Individual Counselling helps with issues such as substance misuse, sexual abuse, relationships, parenting, domestic violence, grief and loss, post traumatic stress, health concerns and personal growth